Cy Says Blog & Podcast

In the ever-evolving landscape of cybersecurity, John Jones found himself facing a difficult challenge - the transition into the cybersecurity career field without experience. His background consisted of experience in IT Operational Support, Customer Service, and project experience in a healthcare infrastructure. However, his journey took a turn when he discovered CyberUp, an ally that helped him break through the barriers and also provided a structured path to success.

John is an aspiring cybersecurity professional who struggled with the initial difficulty of entering the cybersecurity field, hindered by a lack of experience. This common stumbling block for many aspiring cybersecurity professionals became the drive for finding a program that could bridge the gap and open doors to organizations willing to invest in training new talent.

The turning point for John was CyberUp, a program that served as more than just a stepping stone; it was a catalyst for his growth. CyberUp not only connected him with First Bank, an organization ready to nurture and develop new talent but also provided a structured framework that became instrumental in maintaining focus and setting goals in his cybersecurity career.

As an Information Security Analyst with First Bank, John's favorite project involves testing Insider Threat Management tools. This not only showcases his technical ability but also highlights his creative thinking in enhancing the effectiveness of security measures. Beyond the apprenticeship program, John is focused on furthering his education and professional development. His goals include studying for certifications, exploring different product suites, diving into networking topics, and gaining insights into lean Six Sigma.

One of the persistent challenges in cybersecurity that John noticed is that effective communication is important, especially to those without a technical background. John recognizes this challenge and emphasizes the need to convey the 'why' behind security policies in a way that resonates with non-technical individuals. This skill, he believes, is crucial in making cybersecurity principles understandable and actionable.

While John doesn't have a favorite quote or affirmation, his philosophy in cybersecurity revolves around patience with the learning curve and being humble. John acknowledges that the field is vast and ever-changing, and embracing the constant learning process is key to success. John also advises prospective CyberUp candidates, emphasizing the importance of honing written and verbal communication skills. In cybersecurity, clear articulation of technical concepts is as vital as the technical knowledge itself.

John's apprenticeship experience instilled confidence in his new career and gave him a sense of direction. The collaborative learning environment with fellow apprentices stood out to him as the best part of the experience. The camaraderie and shared growth within the program created a community for John that fueled motivation and mutual support.

Charles Long Jr. is a determined lifelong learner who wanted more in life. Charles started as a Janitor at a local casino however, he knew he wanted more for himself and his family and that is when he decided to pursue a new career in cybersecurity. With some assistance from CyberUp, he dove into the challenge and proved his determination. That's when his adventure with CyberUp kicked off, providing him not just with a roadmap but also with a boost of confidence throughout his apprenticeship program.

According to Charles, CyberUp wasn't just about learning technical skills – it played a crucial role in building up his self-confidence. In the world of cybersecurity, confidence is your secret weapon. For Charles, "Details Matter" is not just a saying – it's a way of life in the cybersecurity realm. It's about that meticulous mindset, the precision, and the undivided attention to detail that makes all the difference.

Of course, Charles didn't skate through his journey without facing challenges. Self-confidence was a bit of a struggle, and visualizing himself in a cybersecurity role was an uncomfortable feeling for him due to his lack of confidence. He constantly questioned himself and wondered if he could even do the job and do it well. But with CyberUp’s assistance offering constant support and assurance, Charles conquered those fears and came out on top.

So, what's the value Charles got from CyberUp? In his own words, "a career." It’s not just about learning the ropes; it's about CyberUp opening doors to a fulfilling career in the ever-evolving field of cybersecurity. Charles reflects on some of his favorite projects during his apprenticeship with Object Computing. He found joy in working on audits, getting that ISO certification stamp, and diving into various Governance, Risk, and Compliance (GRC) initiatives. As an Associate IT Engineer, he's not just contributing; he's jumpstarting security programs and playing a key role in his company's success.

Moving forward, Charles has his eyes set on continuous learning and hints at potential roles like a forensic analyst or a cybersecurity pro testifying in court. Despite some initial hesitation, Charles is all in for becoming a mentor and contributing to CyberUp's youth program, PowerUp. Public speaking might not be his forte, but his willingness to volunteer and share his experiences shows a genuine commitment to giving back and helping others find their way in the world of cybersecurity.

In a nutshell, Charles Long's journey is more than a success story – it's an inspiration for anyone eyeing a career in cybersecurity. From janitor to Associate IT Engineer, his story is a testament to the transformative power of determination, continuous learning, and a bit of mentorship.

As CyberUp continues to empower individuals like Charles, it's not just changing lives; it's reshaping the entire landscape of cybersecurity.

Elliott Thompson's journey from military service to a flourishing career in cybersecurity is a testament to perseverance, adaptability, and lifelong learning. Following his retirement from the Air Force, Elliott found himself joining the 43% of veterans who leave their first civilian job within their first year. While reflecting on what he wanted to do next, he kept revisiting a unique opportunity that was lingering at the back of his mind – CyberUp’s cybersecurity apprenticeship program.

Military Roots

The Thompson family has a strong military legacy. Elliott’s mother, an Army veteran, and his father, a Marine veteran, provided a strong foundation of discipline, values, and a love for their country. Inspired by his older brother's Navy service, Elliott committed to joining the Air Force in 2001. The tragic events of September 11th further solidified his resolve to serve his nation. Throughout his twenty-year military career, Elliott explored a range of specializations, including transportation, logistics, contract operations, and supply chain management. His experiences instilled discipline and an acute attention to detail, qualities that would prove essential in his future career.

Transition to Cybersecurity

Navigating the transition from military to civilian life proved to be more challenging than Elliott expected. The corporate world was not what he anticipated and he quickly recognized his initial plan was not sustainable long-term. Although he first learned about CyberUp more than a year prior during the Transition Assistance Program (TAPS), Elliott still found himself intrigued with the idea of a cybersecurity apprenticeship. He decided to explore a new career in the world of cybersecurity through CyberUp’s LevelUp Training and registered apprenticeship programs.

The CyberUp Experience

“CyberUp gave me the opportunity to be an apprentice with Centene and my smile has not faded since I started this position. Every day is a challenge yet every day is everything that I hoped to be doing,” says Thompson. The CyberUp program provided Elliott with the guidance and support needed to make the transition to cybersecurity. As an apprentice at Centene, he is leveraging his military background to quickly adapt to the intricacies of cybersecurity. “Elliott’s dedication, excellence in delivery, and professionalism have quickly established him as a key member of our team,” stated Brian Peterson of Centene.

“CyberUp is dedicated to supporting military veterans, spouses, and dependents as they pursue careers in cyber,” said CyberUp Executive Director, Tony Bryan. “Our mission is to elevate the cybersecurity workforce by igniting curiosity, developing talent, and transforming career pathways. Everyone benefits when veterans and their families bring their commitment to mission and core values to the cyber community.”

Elliott's story is a testament to resilience, adaptability, and the power of continuous learning. It serves as an inspiring example for others transitioning from military to civilian life and seeking to redefine their careers. His success story underscores the importance of seizing opportunities, following one's passion, and adapting to change with determination.

Security teams face mounting challenges including budget cuts, staff shortages, and an overwhelming volume of alerts. It's a high-stress environment demanding efficient use of limited resources. A recent article from CSO Online outlined the daily struggles of these teams - it's clear they're bogged down. But in focusing on the problems, the author overlooked a major opportunity: apprenticeship programs.

The article highlighted specific tasks that consume security teams, like responding to alerts, reviewing suspicious emails, and compiling audit data. To identify which activities are slowing your team down, regularly ask which tasks they would delegate to new staff if given the chance. Bringing on apprentices could provide real relief in these areas. With proper training, they can efficiently triage alerts to reduce senior staff workloads. Apprentices will competently handle initial phishing investigations too. And they can prepare audit materials while learning systems firsthand. 

Before launching any program, we get to know our employer partners in depth - their culture, talent needs, and key initiatives. This diligent discovery process lets us hand-pick applicants who will hit the ground running and create value immediately through their contributions.

For example, CyberUp recently placed a cohort of apprentices across various departments with Centene Corporation, including roles in security operations, incident response, and compliance. This allowed Centene to bring in extra support and new perspectives tailored to their unique needs.

The CyberUp apprentice at the Federal Reserve Bank of St. Louis performed so well that they were converted to a permanent position months ahead of schedule. This demonstrates how apprentices can quickly become invaluable contributors. The apprentice rotated through several departments which not only taught them more in a short amount of time but also increased the entire team's bandwidth. Their passion and accelerated on-the-job learning resulted in their early promotion.

At Barry Wehmiller, a CyberUp apprentice assists with managing quarterly phishing simulation campaigns. This gives Barry Wehmiller’s security team valuable help with this crucial awareness activity while developing new talent. The apprentice handles administrative tasks like campaign scheduling, reporting, and training coordination. They also gained hands-on experience developing phishing email templates and landing pages. This freed up a significant amount of time for the security team and allowed them to focus on higher-value tasks.

These real-world examples show the power of apprenticeships for cost-effectively expanding security teams. By leveraging CyberUp's expertise, leading organizations have driven productivity gains and strengthened their talent pipelines.

Apprenticeships are a low-risk investment because of their low cost and flexible structure. They provide capable help for essential tasks. Bringing in new perspectives and energy also reinvigorates teams. It’s a win-win - you cultivate junior talent while alleviating pressure on veterans. 

Rather than waiting for others to solve staffing problems, security managers should take the initiative and build apprentice programs now. Start small if needed, but get talent in the door. Give them hands-on work that drives learning. Doing so may uncover your next rockstar while taking pressure off the senior team.

It's time to take control and build the future security team you need. CyberUp makes launching an apprenticeship program easy, and the long-term benefits of an expanded, well-rounded team make this investment in new talent worthwhile.