Cy Says Blog & Podcast

In an ever-evolving job market, apprenticeships have emerged as a powerful pathway for individuals to gain practical skills, hands-on experience, and valuable industry connections. Apprenticeships are an alternative form of education that allows participants to learn while they work, combining on-the-job training with classroom instruction. For those looking to secure a successful career, apprenticeships offer a promising route.

CyberUp has been working alongside industry-leading cybersecurity organizations for the past 6 years. In fact, we were one of the first organizations in the country to launch an apprenticeship program in this field. Since 2017, over 400 new cybersecurity-specific apprenticeship programs have been created across the nation. With over 600,000 unfilled cyber roles, there is an opportunity for anyone interested, although the abundance of programs has caused some confusion in defining the model. As more programs launch, the challenge is conveying the basics clearly while getting employers excited about the benefits.

What is an Apprenticeship?

An apprenticeship is a structured training program that enables individuals to learn and develop essential skills while actively participating in the workplace. It combines on-the-job training under the guidance of experienced mentors with classroom-based instruction on relevant topics. Apprenticeships provide a form of "earning while learning," allowing participants to gain practical experience and knowledge in their chosen field. Programs typically range from 1-6 years and are offered in hundreds of occupations.

Key Components of an Apprenticeship

1. On-the-Job Training: This hands-on training is the hallmark of apprenticeships. By working directly with seasoned professionals, apprentices gain invaluable real-world skills and insights they wouldn't get solely from a classroom. For example, a computer programming apprentice may shadow senior coders, assist on projects, and be guided in coding applications themselves.
2. Mentorship: Apprentices are paired with mentor(s) who provide guidance throughout their learning journey. These mentors serve as supervisors, coaches, and role models - offering support, sharing expertise, and giving constructive feedback to help apprentices improve. The ongoing mentor relationships create a nurturing yet challenging environment.
3. Classroom Instruction: In addition to on-the-job learning, apprentices take classroom courses to supplement their practical training. These may be at a college, vocational program, or within the hiring company. Coursework covers industry fundamentals, regulations, technology use, and more. The combination of hands-on and academic learning builds comprehensive understanding.
4. Certifications and Credentials: The successful completion of an apprenticeship program results in industry-recognized certifications and credentials. This validates an apprentice's skills and enhances their career prospects. For example, a machinist apprentice may earn Journeyman status, while a dental assistant would become a Certified Dental Assistant.

Benefits of Apprenticeships

1. Gain Valuable Skills: Apprenticeships provide intensive training and practice in all facets of a profession. The skills gained are transferable and highly useful across one's career. For instance, an accountant apprentice will learn complex regulatory standards as well as client management abilities.
2. Increased Employability: Apprentices gain qualifications and credentials that make them extremely employable. Many earn certifications that set them apart. Additionally, they prove themselves on the job. Over 90% of apprentice program graduates immediately find employment.
3. Earn While You Learn: Apprentices earn wages from day one, allowing them to make money while learning. This removes the financial burden of full-time education. They also gain real workplace experience - a huge advantage over solely classroom-based learning.
4. Set Up for Success: The intensive training and acculturation into a profession sets apprentices up for future success. They build skills gradually and are guided by experts in navigating career pathways. The transition from apprentice to professional role is smooth and natural.

Apprenticeships offer incredible opportunities to launch meaningful, rewarding careers. The earn-while-you-learn model provides a superior education compared to sole classroom learning. Upon completion, apprentices emerge fully prepared and qualified to excel in their chosen profession. Whether you are a recent high school graduate or a mid-career professional, an apprenticeship is worth strong consideration.

In our upcoming blog series, we will explore apprenticeship intermediaries - organizations that help facilitate these programs. Stay tuned to learn about the value they provide both apprentices and employers!

David's story is a testament to the fact that old dogs can indeed learn new tricks. With his business background and three degrees - a bachelor's in economics, a master's in business administration, and a master's in accounting - he worked in intelligence analysis for the Army for seven years until he was medically discharged. He then found work as a bookkeeper and accountant for a construction company but was eventually laid off when the company ran into financial difficulties.

Determined to find a recession-proof occupation, David began attending job fairs to explore his options. At one such event, he met our LevelUp coordinator, who introduced him to the CyberUp apprenticeship program. This proved to be a turning point for David, as he had been struggling to find work on his own.

David's hobbies were weightlifting and learning. He spent a lot of his free time studying on Udemy and keeping up with cybersecurity news on YouTube and LinkedIn groups. He soon discovered that online resources could be valuable assets in his quest to learn new skills.

Partnering with CyberUp led to David being hired as a cybersecurity analyst with Centene, but he quickly pivoted to become a cloud engineer. He found his work environment to be supportive and inspiring, with regular check-ins from our apprenticeship coordinator. Although working remotely was a new experience for David, it gave him more time to spend with his wife and to cook during his lunch breaks.

When asked for advice for future apprentices, David emphasized the importance of hitting the ground running and using downtime to learn new skills. He also stressed the value of lifelong learning and expressed his goal of furthering his cybersecurity education and becoming a cloud security architect.

Overall, David's story is a reminder that it's never too late to start over and learn new things. With determination and the right resources, anyone can achieve their goals.


                                                                                                                                                                   

Sara's journey into cybersecurity began as a result of the COVID-19 pandemic. Like many others, Sara found herself in a difficult position when her school mandated in-person learning. She needed to find a new job that would allow her to care for her daughter with special needs while also providing a fulfilling career. Fortunately, Sara's passion for continuous learning and her desire to keep moving forward propelled her into the world of cybersecurity.

With a background in teaching, Sara had many skills that could be transferred to the cybersecurity industry. As a teacher, Sara learned how to communicate effectively, work under pressure, and manage her time efficiently. She also had a keen understanding of how to break down complex concepts into more accessible pieces, which proved to be an invaluable skill in the field of cybersecurity.

After attending a training seminar, Sara was inspired by a speech given by our LevelUp coordinator. The coordinator spoke about the numerous career opportunities in cybersecurity, which opened Sara's eyes to the possibilities that lay ahead. She enrolled in our LevelUp Training program, where she learned valuable skills such as risk management, compliance, and information security. With CyberUp's support, Sara landed a remote role performing compliance duties that allowed her to continue caring for her daughter.

Sara's success in cybersecurity did not come easily, as she had to balance her studies with her family obligations. Despite the challenges, Sara remained determined to succeed and stay active. She would go biking or running whenever she could and subscribed to different tech wikis, radio stations, and social media feeds to stay up-to-date with cybersecurity news.
                                                                                                                                                                   

One of the things Sara appreciated most about her experience with CyberUp was the professional development opportunities. She participated in the Monthly Mentor Meetups, which allowed her to network with other professionals in the field. She also valued the monthly check-ins with our apprenticeship coordinator, who provided guidance and support throughout her journey.

Looking ahead, Sara has set her sights on earning her Google IT certification and AWS certification, as well as being promoted from associate to analyst. She knows that cybersecurity is a sink-or-swim field, but she remains steadfast in her determination to succeed. Sara's mantra, "Just keep swimming," serves as a reminder that persistence and continuous learning are critical to achieving success in any field.

Sara's journey into cybersecurity is a testament to the power of determination and continuous learning. Her passion for staying active and her desire to better herself both personally and professionally allowed her to transition into a new career successfully. With the support of CyberUp, Sara was able to overcome the challenges and build a bright future for herself and her family.

Why Free Cybersecurity Resources Don’t Work

In 2020, we launched a cybersecurity competition for middle and high school students called PowerUp Cyber Games. Capture the Flag competitions (or CTFs) are a great way for students to learn about cybersecurity in a fun, low-stakes environment, earn awards and recognition among their peers, and determine if cyber is a career they want to pursue. After 3 years of running our CTF, we had hundreds of students across the country involved. It would seem that our program was, by most metrics, extremely successful. However, we were plagued with a nagging question: Are we helping the students who need help, or giving more resources to students who already have all of the resources they need to succeed?

The issue with the CTFs, we found, is that they rely entirely on a teacher or other adult to make it successful for their students. For example, with PowerUp Cyber Games, we created lesson plans, practice packets, and a virtual practice gym, we hosted live streams to cover the topics, and we made an online portal for students to ask questions and play relevant games. But still, the success of the teams came back to their coach–usually a teacher–and whether or not they pushed this content out to their students or encouraged them to use it. And with all that has been happening in education over the past few years and the mass exodus of teachers who are overworked and burnt out, how could we expect them to take more onto their overflowing plates? 

Typically, the students who are the most successful in the CTFs come from districts that had the funding and resources to dedicate to cybersecurity education. This is not the majority of districts. In fact, according to a study by Cyber.org in 2020, only 18% of school districts even offer cybersecurity classes. Missouri has only recently started implementing general computer science graduation requirements for high school. The fact is that most public school districts in America are still way behind when it comes to computer science education. There is a huge pile of free, “easy to use” cybersecurity resources out there for teachers to incorporate into their lessons, but again, this requires that teachers commit time and energy outside of their already packed schedules to learn and prepare these lessons. So, how do we teach students about this important topic while also lightening the load on teachers? 

This is the question that led us to develop our new PowerUp program.

A New Approach to Cybersecurity Education

Starting in Fall 2023, we will be entering several St. Louis Public School District elementary and middle schools to teach students as young as Kindergarten about cybersecurity. Rather than simply giving teachers a lesson for them to prepare and teach, we will be using industry volunteers to deliver the lessons. Teachers will only be expected to stay in the room while our volunteers explore cybersecurity with the class through hands-on activities and relevant, age-appropriate lessons. Volunteers will have the chance to share their experiences and use their expertise to answer questions as they arise. 

CyberUp has developed activities for every age. The program aims to teach students how to recognize and avoid potential online threats. It encourages students to think critically and make informed decisions while using the internet. 2nd graders will learn about talking to strangers online and how to hide their personal information from these people. 3rd graders will get an introduction to how the Internet works with an activity that gets them out of their seats and working together. 7th graders can expect to learn all about cyber crimes and a peek into a career in cybersecurity. These are just some of the many topics that will be covered during our volunteers’ time in the classroom.

Creating Accessible Pathways for All Students

The intended impact of our new PowerUp program is twofold: to educate the youth about their personal online safety, and to inspire students to pursue cybersecurity as a career.

We know that almost all data breaches are caused by human error. The general public uses the Internet every day for work, school, and entertainment. Between phones and computers, we are connected to the Internet at all times. But do most people know what to do if they receive a phishing email? Does the average Facebook user have a secure password? Would your employees download something to their work computer without a second thought? The need for more informed digital citizens has never been more important. We teach our kids not to cross a busy street or to take candy from strangers in vans, but kids aren’t playing in the streets without supervision anymore. They are, however, playing online games and watching YouTube, and chatting with people they met on apps. By teaching them about online threats and how to stay safe while they use the Internet early, we can protect our children and educate the future workforce on avoiding data breaches.

Going back to one of the major questions we had to ask ourselves while we were hosting PowerUp Cyber Games, who are we helping with our services? If our goal as a non-profit is to fill the over 750,000 open cybersecurity jobs with diverse candidates, we should be putting our efforts into help those communities who wouldn’t receive these types of services otherwise. The school districts with plenty of funding for computer science and parents who can afford to pay for their students to participate in CTFs and clubs don’t need our help. The districts that can’t afford enough Chromebooks for all of their students, that struggle to find enough substitute teachers to fill the vacancies every day, and have students who are struggling at home as well as in school–those are the districts we want to help.

If you ask kindergarteners what they want to be when they grow up, they probably won’t say security analyst or information system security officer. In fact, most high school seniors aren’t aware that these jobs even exist. And by that age, they’ve mostly made up their minds about what kind of career they want. They don’t know that they could be making an entry-level salary of $80,000 or that they can get that job without having to go to college. They don’t know that they could start accumulating generational wealth in a career field that’s constantly growing and changing and offers endless opportunities regardless of their background or where they live. It’s not their fault that they don’t know all of this–nobody has told them! That’s why, at the same critical time in a child’s life that they are learning about jobs like firefighter and doctor and teacher, they should be learning about tech jobs, too. And that’s why we include our industry professionals in our program, to help guide and inspire these young people as they form their ideas of what their future could look like.

This is also why we are offering our program for free to public schools in the St. Louis area, as well as supplying all of the materials and volunteers for the lessons. Our activities don’t require technology, so even if a classroom has an outdated SmartBoard, those students can still learn about cybersecurity in a meaningful way. We also gift books and other resources to the classrooms we serve. Our goal with this new program is to make cybersecurity education accessible to all students and, in doing so, encourage a more diverse cyber workforce. 

If we want to fill cybersecurity jobs with capable, hard-working people, we have to start introducing these topics as young as possible. If we want to live in a more cyber-secure world, we have to step in early. Children are the future–so we need to invest in them if we want to change the world.

Traditional Hire vs Apprenticeship

Have you noticed how challenging it is to find new employees in the cybersecurity industry lately? It seems like we're constantly playing catch-up with the number of people needed. As of this morning, May 11, 2023, there are over 750,000 cybersecurity job openings listed on cyberseek.org, and that number continues to grow. It's a real struggle!

To compound the issue, hiring new employees through traditional methods can be prohibitively expensive, and the costs only rise as the demand for talent increases. However, there may be alternative approaches worth exploring. Have you ever heard of apprenticeships as a potential solution to our hiring problems? Let's delve into that and examine the expenses associated with hiring new employees.

The Cost of Traditional Hires

Traditional hiring involves posting job advertisements, receiving applications, conducting interviews, and selecting candidates. This process can be quite costly, requiring businesses to invest time and money in various tasks, including:

• Job Advertisements: Companies must pay to post job advertisements on job sites or other platforms, and the advertising costs can vary based on the location and type of job.

• Recruiting Costs: Companies may also incur expenses associated with recruiting, such as hiring a recruiter or covering the costs of job fairs or other recruitment events.

• Screening and Interviewing Costs: Once the applications are received, companies must sift through them and conduct interviews with candidates. This process can be time-consuming and expensive, particularly if the company needs to cover travel expenses for candidates coming from out of town.

• Onboarding and Training Costs: Once a candidate is selected, the company must invest resources in onboarding and training the new employee.

The cumulative costs associated with traditional hiring methods can quickly reach $20K-$30K, or if you're fortunate enough to fill the position within a month of posting the job, around $16,999, as reported by James Elliot. Examining the cost breakdown is crucial.

The Cost of Apprenticeships

On the other hand, apprenticeships offer a cost-effective option for businesses. Apprenticeships involve hiring individuals with a work history and a passion for a new trade. Some of the benefits of apprenticeships include:

• No Recruitment Costs: Companies do not need to pay for job advertisements or recruiters when hiring an apprentice.

• No Screening Costs: Apprentices are already qualified and screened, saving the company time and money.

• Reduced Onboarding and Training Costs: Apprenticeships provide on-the-job training, allowing the apprentice to learn while performing the job.

• A More Skilled Workforce: Apprenticeships provide a structured learning environment that helps the apprentice develop job-specific skills and knowledge. This translates into a more skilled employee who can bring greater value to the company.

Why Apprenticeships are the Better Option

In addition to the cost savings associated with apprenticeships, there are other compelling reasons why they outshine traditional hires. Consider the following:

• Reduced Turnover: Apprenticeships provide apprentices with a structured learning environment and a clear career path, leading to increased job satisfaction and reduced turnover. According to a study mentioned in Apprenticeship USA, the average retention rate for apprentices is an impressive 93%.

• Better Cultural Fit: Since apprenticeships introduce individuals to the field, it allows for the cultivation of a well-aligned employee who fits seamlessly into your work environment. This, in turn, helps minimize conflicts in the workplace and fosters a positive team dynamic.

• A More Diverse Workforce: Apprenticeships play a crucial role in promoting workforce diversity by offering opportunities to individuals who may lack a traditional educational background or who come from underrepresented groups. By embracing apprenticeships, companies can tap into a broader talent pool and foster an inclusive work environment.

Conclusion

While traditional hires may initially appear more familiar and straightforward, the cost of employee acquisition can be exorbitant. Conversely, apprenticeships provide a cost-effective and invaluable alternative. By embracing apprenticeship programs, companies can create a workforce that is both highly skilled and diverse, effectively reducing turnover while providing a clear career trajectory for their employees.

Pratik's journey into the world of cybersecurity was nothing short of a masterpiece, cooked to perfection with the finest ingredients of his experiences and passions. Like a seasoned chef, he had honed his skills in the culinary arts, mastering the art of creativity, collaboration, and working under pressure. Little did he know that these skills would prove to be the secret sauce of his success in the cybersecurity industry.
 
Pratik's service as a chef in the United States Army went beyond providing basic needs for his fellow troops - he was the driving force behind his unit's morale. His dedication to the service of others and ambition to make a difference led him to the dynamic world of cybersecurity, where the pace was fast and the opportunities were endless. After exploring various options, Pratik discovered CyberUp, a training program that teamed up with him to take his skills to the next level.
 
The CyberUp team welcomed Pratik with open arms, offering him support and guidance throughout the training process. As he delved into the world of cybersecurity, he found himself overwhelmed by the sheer volume of information he had to absorb. But like a true cybersecurity professional, Pratik devised a strategy - he turned to podcasts and YouTube videos to better understand complex cyber topics. He even started to incorporate this newfound hobby into his daily routine, much like his love for cooking.
                                                                                                                                                                   

After completing the LevelUp Training, Pratik faced the daunting task of transitioning out of the military. With CyberUp by his side, he was well-prepared to take on this challenge. The team helped him translate his military experience into civilian terms and provided him with mock interviews and resume reviews to ensure his success in the job market.
 
Centene saw the potential in Pratik and hired him as an apprentice. Thriving in a fast-paced environment, Pratik's passion and dedication to learning and working hard made him a valuable asset to the team. Throughout his apprenticeship journey, CyberUp never left his side. They provided mentorship and guidance, checking in with him monthly to ensure his success.
 
Looking toward the future, Pratik's goal is to obtain a Master's Degree in Digital Forensics. With CyberUp as his foundation, he knows that the possibilities are endless. He is grateful for the lifelong friends he made along the way and credits his success to the skills he learned as a chef. As he imparts his wisdom to future candidates, Pratik reminds us that time management is key - just like a good chef, one must stay focused and vigilant to succeed in the world of cybersecurity.

 Austin is a trailblazer in his family, breaking barriers and achieving remarkable accomplishments. He proudly holds the distinction of being the first member to earn a college degree, and to serve in the military, where he made notable strides toward a Ph.D. Recently, he's been working on his dissertation on Network Security, and his passion for the topic was apparent when he shared it with our LevelUp team.

Since the moment Austin was referred to CyberUp, he showed great enthusiasm. Austin was especially thrilled to have the opportunity to earn an additional certification through the Related Training Instruction portion of his LevelUp Apprenticeship. He opted to pursue a Certified Cloud Security Professional (CCSP) certification and found the virtual classroom and self-learning environment highly enjoyable and flexible. Although he appreciated the independent study process, he found great value in having a mentor to support him through the program. Austin was so grateful for this experience that he expressed a desire to volunteer as a mentor to incoming candidates in the future.                                                                                                                                                                     

Throughout his journey as an apprentice for Centene, Austin has found the support of the CyberUp team to be invaluable. He thoroughly enjoyed connecting with other new hires and found that having a close-knit network behind him instilled him with the motivation to push himself further. Today, he remains excited about paying forward the kindness and support he received, and he credits CyberUp with being the driving force behind his success.

"Be a leader, not a follower" were the words that echoed Malik's passion. Armed with that motivational phrase, Malik constantly looked for ways to better himself. Knowing cybersecurity would always be an in-demand field was the impetus for Malik's journey. And, having a knack for problem-solving and analytical thinking made him a great candidate for cyber.

Malik's original aspiration was in the world of professional sports. As a college athlete, he channeled his passion for basketball into a position as a shoe store manager. Due to unforeseeable circumstances, he had to abandon his path toward playing professional sports. During this time, Malik considered engineering and information technology as potential majors at Maryville University. Ultimately, he opted for cybersecurity due to its parallels with team-building, an integral part of his basketball experience. Malik discovered CyberUp through a trusted source - a colleague who recognized his potential for a career in cybersecurity. Upon meeting with CyberUp's executive director, Tony Bryan, Malik's interest in the field was piqued. 

Through his pursuit of a master's degree at Maryville University, Malik found CyberUp was a valuable resource in supplementing his cybersecurity education. CyberUp provided him with a seamless transition into a career in cybersecurity, fortified by strong professional relationships to turn to for assistance. Malik notes that the opportunity to learn something new every day, a hallmark of the cybersecurity field, is one of his favorite aspects of the job.

Malik's apprenticeship with Centene through CyberUp paved the way for a full-time role as a systems engineer at the company. From his starting position as a security analyst to his current role, CyberUp played a pivotal role in guiding Malik toward a successful cybersecurity career. In Malik's own words, CyberUp positioned him for an auspicious entry into the cybersecurity field.

Over nearly seven years, CyberUp’s team has talked with hundreds of companies that hire cybersecurity talent. From companies who are thinking outside the box on talent...

This week CyberUp had the opportunity to hang with our partners at the Security Advisor Alliance at their first in-person Converge Tour in over 2 years. Converge Tours bring local high school students together with cybersecurity professionals to explore what is cybersecurity, apply some basic concepts in a capture the flag style event, and then ask questions to each of the volunteers about how they got to where they are. Needless to say….it was inspiring. I am always in awe of a student’s interest in the subject and the amount of awareness they have about technology concepts. I know I wasn’t at that level when I was their age.

A major theme of the event is to inspire a student to see cybersecurity as a career path that is available to them. The usual stats of millions of jobs available and CRAZY HIGH salaries of course were shared as they should. Students like money and the income potential in the industry are hard to ignore. During the question/answer session with professionals, students asked a lot of questions about their roles, what they do, and funny stories, but we never really got to the “how did you get there” discussion. I would speculate most students would assume a traditional college skill path. However, that path may not be a possibility or even a desire.

I was given an opportunity to talk a bit about CyberUp’s programs by AJ Eads (host of the event). I love talking about the work we do and it’s important to me to highlight that there are non-traditional skill paths that don’t involve a college education. I firmly believe that by focusing on traditional pathways alone we will never actually “move the needle” on the talent shortage we always hear about.

Our time together was short, but I hope I left a small impression on the students and they explore options like PowerUp Cyber Games to keep their cybersecurity interest front of mind until they graduate high school. I also hope they look at alternative programs like boot camps, certification tracks, self-taught, or apprenticeships to break into a cybersecurity career. The common denominator of success in cybersecurity is obtaining a particular set of skills, building your network, and selling yourself to an employer who will give you an opportunity to shine.

We have to do a few things to grow the cybersecurity workforce:
• Promote both traditional and non-traditional pathways to students.
• Look at this with a long-term approach by engaging middle and high school students.
• Build pathways for non-traditional candidates (BIPOC, women, veterans) who are looking for careers and not just jobs.
• Widen how we prepare both youth and adults for cybersecurity careers.
• Expand the requirements and types of people companies hire.

We share stories regularly on our social channels with examples of what we believe right looks like. This is a combination of companies who adopt apprenticeship, individuals who we prepare for those apprenticeships, and the students and teachers we engage through PowerUp Cyber Games. We share those examples to inspire others to join our efforts to promote non-traditional pathways to cybersecurity careers.

It was an honor to participate in the Converge Tour with the Security Advisor Alliance and spend the day with inspiring students and industry professionals. Thank you for the opportunity!